La Petite Academy of Schertz

My husband and I love bringing our son here. He learns so much and the teachers and staff are terrific. Daily communication between us and the teachers and leadership concerning our son’s needs and issues have been smooth. He loves playing with his classmates. The school is run by good, hardworking people and I appreciate the time and care that they put into our child.

This daycare deserves 0 stars! If you love your kids PLEASE do NOT enroll your child at this daycare. My son Has been at this daycare before in the past with the Director Sally, And she was awesome! We previously returned back And found the new Director Chelsea Mims to be COMPLETELY and utterly DISRESPECTFUL. My son has issues with food and receive services, However, they refuse to allow his team to come in and provide services, He is to have a modified diet His doctor wrote an order for this, and Chelsea REFUSED To abide by it. We had a phone Conversation as I was concerned with my son going over eight hours without eating, And she came across as Entitled, disrespectful and condescending. Chelsea told me that she is aware that I work for the state and does not care. I told her we didn’t have issues when Sally was here, And she told me Sally wasn’t doing her job. REALLY?! This is who La Petite hired? A Director, who talks down on a retired Director from the same company! Sally had been In childcare for over 20 years longer than a Director has been born. And she finds it appropriate to talk down on people. I feel even worse for the assistant Director Kristina who I doubt knows Chelsea was talking bad about her mother to me! As I continue to express my concerns, About possible neglect regarding my child’s care. Chelsea told me that she was hanging up on me, And she proceeded to do so. I’ve never been hung up on my entire life. This is what professionals do? My son was always at La Petite with a runny nose, and his clothes undone. If this is what La petite hires As professionals then they are in for a rude awakening. There are way too many daycare in this area to be treated was such disrespect and unprofessional Director. My case is still pending with the state, And I am continuing to seek action against Chelsea Mims. I spoke with customer service at La Petite but they are no help, And simply wished to close the case. But I will continue to make my voice heard and warn all parents of this place. I’ve YET to receive an apology from Chelsea. PS my sister worked at La Petite and worked with Chelsea in the past, I can ONLY imagine how she’s treating these poor parents.

After my discussion with The assistant director, I was unsatisfied with the lack of professionalism, the lack of cleanliness and exercised procedures to maintain a healthy and safe environment amongst other things were not present. The assistant director went as far as stating she hasn't walked the facility ( in that room) for two days, the conditions of the bathrooms were unsatisfactory, which led me to believe there is a lack of accountability to maintain the upkeep of the facility along with the safety of the children. The condition of the room that as shown to me was well over 2 days of filth. You couldn't determine whose creams or items belonged to whom. (no labels) Along with, when I picked up my son right after lunch, before nap time, he was laying down on his mat with unclean hands. Why wouldn't they would fail to get the children cleaned up before laying on their cots? When I had a SCHEDULED tour at this location over a month ago this was not the condition that was presented to me. Thankful that I was able to take awareness in the real conditions of the facility before it impacted my child negatively. I've worked in childcare in the past for 8 years and these are things that are UNACCEPTABLE! Parent are placing their trust for the care of their children in the hands of these caregivers and paying alot of money weekly to be able to go to work to provide for their families and their minds should be at ease when their child is dropped off. THE PROBLEM starts with leadership and the solution starts with leadership. Your center is a reflection of You. Chelsea is the director, is a very sweet girl, however that doesn't cancel out the conditions of the classrooms and the lack up up-keeping standards within the facility. I hope their can be a rapid change, and my review will open up awareness into this matter. Until then I would not recommend anyone to this facility!

My daughters have been enrolled in this childcare for three months (since May 2023). On July 25, 2023, I dropped off my children and overheard excessive and aggressive yelling coming from one of the rooms at approximately 0820 hours. Looking through the windows, I saw a teacher berating a young child, perhaps four years old, in front of the entire class. The teacher then yanked the chair from the girl's grasp, grabbed her right forearm, and forcibly pushed it away before turning around to feed the other children breakfast. I went straight to Lea (who was in charge of the facility at the time). I told her what had happened and that I needed to speak with the director immediately and that I wanted to know how the girl's parents would be notified. She informed me that she does not have the authority to view the footage; only the director does, but she assured me that everything will be fine. After about 5 minutes of sitting in my car, trying to process what I had just witnessed, I went back in and pulled my two kids out of there. I requested Lea to have the director call me again before leaving. No one had contacted me by 1530 hrs on the 25th of July so I called the facility and spoke with Lea. I was told that the teacher had been sent home while the "investigation" was pending, but the girl's parents had not been alerted, and she was unsure why the director hadn't contacted me. I informed her that if I hadn't heard from the director by the end of the workday, I was going to file a police report, call the licensing organization, the Texas Department of Family and Protective Services, post the incident on social media, and so on. The director (Lisa Rodriguez) did not contact me until July 27, 2023, at 09:51 a.m. Despite her assurances about how they were handling the problem, she had not yet seen the video. She had no idea if the girl's parents had been notified. I believe it is safe to presume that the faculty will not notify parents that their daughter was physically and verbally abused within the facility more than 48 hours ago. Key Take Aways: - During the incident the other teacher in the room did not bat an eye, try to step in, or raise concern. Teachers from the two adjacent rooms (one of which I was in when I heard the abuse) also did nothing when they heard the yelling. This leads me to believe that the behavior I witnessed is common or the teachers are scared to speak up. - It took the District Manager (Lisa Rodriguez) more than 48 hrs to contact me after I witnessed child abuse in her facility that was egregious enough for me to disenroll my two kids with no backup care. As I write this, I am burning my leave/vacation time looking for alternate care. I cannot say this loud enough, FIND A DIFFERENT PLACE TO SEND YOUR KIDS. It may not be your kid coming home with bruises and emotional scars, but I WITNESSED it happening to someone’s child. Our children are the most precious part of our life and absolutely nothing is worth their safety. Do your due diligence and reach out to Texas Health and Human Services for a full report of this and past incidences of misconduct. Please get in touch with me for more information if your daughter's teacher has blonde hair, and tattoos on both forearms (her mother also teaches there). The girl that was the victim of the abuse has blonde hair, was wearing a dress on Tuesday, lives near Lea, and most likely returned home with bruises on her right arm.

This daycare center took care of my son from the time he was just past 18 months until he started kindergarten this school year. All of his teachers were excellent. As I mentioned our son just began kindergarten and he is way ahead of most of the students in his class after attending this center for Pre K and Pre School. While we did have a concern here and there, that is inevitable and it was always addressed quickly. We will always be grateful to Ms Shelly, Ms Lea, and Ms Sally, as well as the other wonderful teachers, for the great care they took of our son.

My oldest has been attending La Petit for 3 years now. Lots of changes have been made in the last three years and I can say I’m very happy with the care he has received. The changes they’ve made have been to the benefit of the quality of care. My 5 month old just started there and I’m very happy with how they treat my baby with lots of care. They’ve also updated the app they use so you can watch your child’s class and get consistent updates. As far as the food there. Thanks to La petit my picky eater (now 6 year old) began expanding his willingness to eat food outside of his comfort zone.

My kids had such a great experience at this daycare! If ever needed we would definitely take them back.

Don't take your children here, the staff is rude and the lunches they feed your children aren't that great, my child got an allergic reaction to something in the food and we took them immediately out. I also heard from other parents that their kids got covid when they were there. I will never be using your daycare service again and will tell my friends not to go here. My children would be safer with their grandparents.