Primrose School of Lafayette

Six years ago, my husband and I were first time parents unsure of what to do about childcare. We both grew up in small towns where we went to in-home daycares with the town grandma, who'd taken care of kids for generations. We had no idea choosing Primrose Lafayette would be one of the best decisions we made in those early years. The first few weeks after dropping our one year old off, I sat in the parking lot and cried--worrying if he was okay, worrying if the teachers would understand and love him. If I could only go back and tell myself I'd have nothing to worry about-- that he would be cherished, loved, supported, and encouraged to be his true self by every single teacher there. Within a year, we added our second son and both of them attended Primrose Lafayette through the pandemic, and graduated from Jr. Kindergarten--- more than ready for the transition to Kindergarten. We feel so lucky that our kids went here. Each teacher had their own unique way of caring about the kids, and our kids learned something from each one and felt a genuine connection with each of their teachers. The rare occurrences when we had an issue arise, we felt completely comfortable reaching out to their teachers and management; and felt heard and supported. During the pandemic, they stayed open and were in constant communication with families about the changing protocols, and were as flexible as they could be. There was turnover at times, but nothing that seemed like a red flag--childcare is a tough job and people move on. Their Junior Kindergarten program (aka preschool) was incredible -- they transitioned into uniforms and into a classroom with an experienced teacher (we loved Ms. Ivonne!) who knows what she's doing. At first, I was hesitant about the uniforms and more structure to their days, but both of our kids thrived in that learning environment-- and learned their letters, how to write, were introduced to Spanish, social emotional learning, and so much more. Bonus for parents-- their hours at 7:30-5:30 for all ages and stages (including preschool). Having moved out of state and away from our families, we didn't know how much we needed a place like Primrose Lafayette. Where our kids were safe, loved, supported, understood, challenged, and part of a community. They met their first best friends there, they walked through the halls-- confident in who they are and with a sense of belonging to a community. The teachers there provided them with the love and nurturing that all kids deserve. We are so grateful for all our time there and Primrose --and all the people there-- will always hold a special place in our hearts.

I have really enjoyed having my son attend here. He’s been attending since he was less than a year old. He is almost 6 now. The joy, love, and cheerfulness that my son describes of his teachers is so happy to hear. The leadership really goes above and beyond not only for their parents/kiddos but for the staff as well.

I’ve been with Primrose for the last 4 years! It’s the best center to bring your littles to! The infant room and is the best room ever! The leadership team goes above and beyond for their staff and parents!

This school holds such a special place in my heart! Our twin boys have attended for the past year and half and we’ve been blown away with the quality of care they’ve received throughout. I’ll even dig deep to find a “negative” for this 5 star review lol…we have seen some teacher turn-over during our time. What’s remarkable, though, is that each transition has been nearly seamless for our boys. I attribute this to to the high caliber teachers that are hired. Day in and day out, I have observed each teacher treat the students with unwavering patience and kindness. They all have shown competence in their roles as well (which is a non-negotiable deal-breaker for me personally if this is in question). I give over-arching credit to Julie and Mariah, they are absolute gems! We unfortunately have to leave for personal reasons, though I thought it was important to share our fondness for this special place.

Zero stars given if it was possible. We started our 6 month old with Primrose, at first his teachers we wonderful unfortunately due to poor management they left. This continues to be a problem as they have an extremely high turn over rate. Shortly after starting it became apparent that they don't follow their own policies and lie about them continously. For example, as our infant moved into new rooms we were told they require transition periods with his new teachers so that they would be educated on things like his food allergies, skin conditions and what his pediatrician was concerned with. When talking to the teachers, we asked if they had any questions about his medical requirements and they simply stated that he was "dropped off" and nothing was mentioned to them about any of his allergies and that they were completely unaware of any medical conditions. In addition, we found out they never created an allergy card for our child even though we have to fill out a form monthly that requests this information. We also found out about health violations as they told us his milk was being kept in a fridge when it was in fact being stored in an uniced cooler (i.e. was being feed milk that effectively had been sitting out all day). Another problem is that teachers told us they were instructed not to give the snacks listed on their food schedule or promised by the front staff to kids unless there was leftovers. We even found out on several occasions our child was not provided some of the scheduled meals at all!!! Then when we stated we were leaving instead of using the monthly rate we were paying to prorate our remaining time they stated they had to MAKE UP THEIR OWN RATE and charged us extra. I could go on with examples of their lack of communication, FOLLOWING their own PROTOCOLS, lack of professionalism and being truthful about everything as I have many more but hopefully this paints the picture of why one should avoid this place. Also, just to be clear we voiced our concerns multiple times only to be met with avoidance and statements such as "life happens".

We love everything about this school! The facilities are great and always clean, the staff is super professional and friendly - somehow they always seem to be happy and they seem to know everyone personally, the teachers are loving, fun and caring and the curriculum is top notch. Both my 3 year old and my 1 year old love spending the day there and we have peace of mind knowing they're having a good time, learning a lot, playing, being cared for deeply and eating delicious and nutritious meals. If you're considering this school for your kiddo, go meet Rachel, Julie, Mariah and some of the teachers, they're seriously the best!

Our son just graduated and is going into Kindergarten after going to Primrose for 5+ years. He started in the infant room and moved up through Jr Kindergarten. The teachers care deeply about the kids, the administration has been consistent and runs a tight ship, and the sense of community is strong from the teachers, kids and parents. Julie is awesome and always available to talk through any questions or concerns parents have. Thank you!