Bright Horizons West Hill Day Nursery & Preschool

I cannot express enough how grateful I am for the care and support that Bright Horizons West Hill has provided for my child. From the moment we enrolled, we knew we had made the right decision. The staff are incredibly warm, nurturing, and attentive to the needs of each child. They create a safe and stimulating environment where my child feels comfortable and excited to learn. They offer a wide range of activities that promote social, emotional, and cognitive development. The communication between the staff and parents is outstanding. I appreciate the daily updates and photos and they are always available to answer any questions or address any concerns I may have. The facilities are clean and well-maintained with age-appropriate learning materials and outdoor play areas. Overall, I highly recommend Bright Horizons West Hill. The dedication of the staff, the enriching curriculum, and the welcoming atmosphere make it an exceptional place for children to grow, learn, and thrive.

Our little one started here at 8months old. He has a fantastic time and we are always kept up to date with photos and messages about his day. As a first time mum their support have been invaluable and little one (now 15months) is absolutely thriving. The staff are extremely kind and generous with their time. He eats and sleeps extremely well. We really couldn’t recommend them more.

We couldn't have been happier with our son's time at Bright Horizons (West Hill). During his 9 months, he was made to feel loved and safe, and we can only hope that we find somewhere else as fantastic, now that we have moved out of town. Simone is a wonderful manager who always helped to solve problems and make life as easy as possible, and Adi and Shana have a perfect blend of kindness and patience while still running a relatively tight ship. To see our little boys face light up when we dropped him off (and when we picked him up) made us feel so much happier in our decision to start sending him when he was only 5 months old. We really couldn't recommend this nursery and it's staff any higher!

My daughter loved this nursery. It was the best decision i made sending her before lockdown and after. The team took such great care of my daughter. She suffers with ASD and they accommodated her needs. Supported her. She had the best summer 2020 at Brighton Horizons Westhill. Thank you to Eve and her whole team. Positive Reliability

After 1.5yrs here we had to take the decision to remove our daughter. After a great start initially with opening of the new facility, the manager left & it was never the same. 6 different managers in 1.5 years, countless key workers & a number of concerning issues around quality of care, we decided enough was enough. The building itself is beautiful & they have great facilities but at the end of the day it’s the quality of care that counts. The staff in the rooms try their best but shambolic management completely lets the place down. Such a shame.