Bright Horizons Southgate Day Nursery & Preschool

Absolutely lovely staff and fun educational place for your child!. My child was here from the age of 1 1/2 years up until 4 (nursery). My daughter is on the autism spectrum and found starting school very difficult however staff never gave up and did the very best possible and she actually enjoyed going school later on. The staff is very understanding and patient. Thank you to you all!

My child has been going to this nursery since he was a baby for 3 years now and i can honestly say that the teachers and other staff members have been wonderful. Everyone that i've encountered has been very helpful and friendly. My son seems to have a very good relationship with the teachers which i think tells you a lot about how the kids are treated in school. Accidents and incidents are always reported, your child's progress are discussed in detail. Queries are always dealt with in an professional and efficient manner. I would highly recommend this nursery. Positive Responsiveness, Reliability, Professionalism

After visiting so many daycares in my area, this was by far the BEST daycare around. My son has been attending this daycare since 4 months old and I couldn't be happier. It's the only place that I feel 100% comfortable leaving my son. The team together make this daycare great, from the quality of food, to activities to the front desk always keeping me informed. HIGHLY RECOMMEND THIS DAYCARE TO ANY PARENT. YOU WON'T REGRET IT. :) Positive Responsiveness, Reliability, Quality, Professionalism, Value

Great nursery & convenient location / opening times for commuting parents. My daughter loves nursery. She's been going to Southgate bright horizons for a year and she gets so excited whenever it's a nursery day. She can't wait to climb up the entrance steps and start having fun. Over the 2020 pandemic the staff went above and beyond. They reopened asap and were so professional, I felt safe sending my daughter back to nursery. I am so happy that we picked this nursery, the only downside I can think of is that they don't take and upload pictures to an app like other nurseries. They did have an app but no longer use it. Positive Reliability, Quality, Professionalism

LOVE THE NURSERY. :)

5 stars! The experiences Bright Horizons Active Learning Southgate provide; teaching and environment are just wonderful. Their teachers offer a wealth of knowledge and experience to parents for both academic and personal development alike, they are extremely experienced, nurturing and supportive. The facilities are excellent, activities are very stimulating and there is a really nice sense of community. Parents are kept well informed and engaged in regular communication with the staff and management. The overall management of the nursery is extremely friendly, professional, organised and consistent. I would make sure any new parents have this place as top of their list when looking for a nursery and I'm extremely picky when it comes to the care of my children.

the nursery is a lovely place with friendly approachable staff who make made my son feel secure and gave me comfort knowing i was leaving him in a safe and secure place. Alyson and the management team very very friendly and accommodating. the nursery environment is welcoming and the activities they offer for the children are very good. I'm happy my son gets the best from this nursery.

I am only given them a star because I had to in order to write this review. To say that we are very dissapointed with this nursery and management in particular will be a huge understatement. Our son began his settling period in January 2018. To cut the long story short I was reassured from the deputy manager Allyson that my son will be in good hands and he will be very well looked after. For anyone that don’t remember that January was just as cold as this one and for my surprise the nursery had an open door policy. Meaning that the garden door was open pretty much the entire day and every child including the women that worked there were miserable ( no wonder ) and made very little effort to calm him down when he was upset when I’ve left. Had I known that the door will remain open We wouldn’t have even attempt begining the settling period nor choosing this nursery. We have paid £200 at the begining of signing the contract with the nursery and overall our son attended for 1,5 hours in total. I expressed my concerns with Allyson but I was told that they cannot refund the £200 we have paid in vain therefore we have agreed to return when our son is 2 years old because she promised he will go up to the older children’s group where there was no open doors. We left it at that. Our son is nearly 3 years old and we have never not once been approached by the nursery to ask whether he will be going back to the nursery year on. Or simply one curtesy call to check up on us having taking our £200. We are very unhappy about the way we have been treated as unvalued customers. The nursery showed zero care nor compassion about our concerns. We are now glad we have made the right desission not to continue with their nursery if that is how they run it. I would not reccomend this nursery. I would advise anybody considering bringing their child in there to think twice. All they would do is take your money and promise things they will never deliver.