Bright Horizons Crouch End Day Nursery & Preschool

Not only did my child get grabbed by his shirt by a member of staff which was bad enough but he wasn't given a space for preschool just because the old nursery manager came back and said “she didn’t know me” (clearly had favouritism with the parents when it should be about the children) and that she just chose to give the spaces away when the other manager was already aware I was preparing to bring him back in September for preschool. I’m a single mum who went to uni and after I graduated I couldn’t afford it so they said I could come back in September as all the preschoolers would have left and there would be plenty of space only to be told that and now he’s not in any nursery because of their mistake and not communicating managers.

I have had some very bad experiences with my baby at this Nursery on multiple occasions. Every single day I had picked up my baby from the Nursery my sons mouth was dirty with food. I have pictures and evidence (Not a one off) I provided clean clothes for my baby to be changed into every day which never happened. I picked up my son every afternoon and he was in dirty clothes. The Nursery was exstemly cold and my baby got sick... I also noticed that the staff were not organised and alot of staff being hired and fired and some coming to there on senses that this is not a good Nursery and they have opted to leave. Stay well clear of this Nursery! I have reported this Nursery to Ofsted

Our daughter has been attending this nursery since she was 6m old (she's now almost 13m old). She seems to have a great time there, and their program of activities and engagement looks excellent. As a parent, I've found them to be helpful and responsive; a very good nursery. Positive Reliability, Quality