Bright Horizons Chelsea Day Nursery & Preschool

We've had a wonderful experience with Bright Horizons Chelsea - our baby is always smiling when we drop her off and pick her up, and the staff is very professional and attentive.

I got in just because a guy held the door for me. No-one in the reception for around 2 minutes. I heard talking from the back, and after saying hello 4-5 times (and being ignored) a lady came. I asked if she saw a scooter outside the nursery. She was rude, interrupted me and addressed to the child with me saying, "Did you manage to lose it?" while I was talking to her. She clearly distressed the child. She is a risk first for the safety and reliability of this nursery, and most importantly, she is a risk for the kids' welfare. She shouldn't work at a children's care centre as she clearly can not respect kids, let alone she is a bad example herself. I wouldn't want my child nowhere near her and especially I wouldn't want her to educate my child. I can not even think how insulting and disrespectful she is to children when parents are not in front, since she was like that even when I was present. UPDATE: instead of trying so hard to dismiss reviews, what about trying to improve your safety issues as well as your personal behaviour issues? Suggesting my review is fake, please be informed that I don't have spare time reviewing a no-one

Very happy with this nursery. My daughter has been going there since she is 11 month old. She’s now 2. She’s always happy to go. They have a very nice garden where they play all day if the weather is good. The staff is friendly and professional.

Very pricey, mgmt is not professional except for one or two. Unreliable, noisy with phone calls if your kid has a slight fever. I’m personally not happy with at all.

Rude and unreasonable staff at the front desk.

best place ever for our child. He is happy there, with amazing teachers, great outdoor space, super food and other lovely babies.