Barley Lane Montessori Nursery, Preschool & Afterschool

From my personal experience as a Mum of a 2 year old. Attended April - October 2024 My child started April 2024. The nursery setting was great, spacious, great team members especially Managment- Sarah & Katheryn. Great spring/summer term. My child returned in September. I monitor via the parent webcam ( Paid subscription). I had noticed the entire setting has now changed and appears to be extremely crowded ( found out later two barleymont nursery had merged into one ) This explains the changes in staff, management team and why it is now extremely overcrowded. This was never communicated via staff to parents and was unsettling for kids. Everyday on collection it was a shamble; missing coat/ bottle always something on each day. And pick up would take up to 20-25 minutes. Gave it 2 weeks things didn’t settle down and still no communication from the nursery regarding changes and change in key worker. 2 and half weeks into the term my child was not given lunch ( prepaid in advance).. Staff had to be reminded of this as they “didnt realise my child has lunch” this isn’t acceptable. Had all paid meals since April 2024. Then once again 3 weeks later my child was missed out on lunch again.Tried to speak to management several times but was brushed off by door member staff. On the same week my child went into nursery at 9am and left at 3pm with the same nappy from home! 6 hour period nappy was not changed or checked came home with wet pants and a nappy rash. ( My child did not return after this) Made complaint to Head office. Then the management decide to reach out to me and asked for one more chance. Unfortunately the lack of communication, cleanliness, and safeguarding was very poor. As I have mentioned before this nursery was amazing prior to the management change and setting changes. But now I would ask parents please do your due diligence when picking a suitable nursery for your child and if you pick this nursery pay for the parent webcam if possible to keep an eye on your child. This was the only way I noticed my child was not given lunch as a 2 yo will not be able to communicate very well to inform you. Nursery has promised they will improve and act on the complaint but please do your own checks. I hope this helps other parents.

I've had a positive experience with this nursery, the staff are very friendly and accomodating.

My children attended the nurseries and after school club . They are a caring and supportive establishment, my children loved their nursery so much . They provide them with extensive learning opportunities and their well being is paramount . Staff communicated daily with us parents . We can not thank them enough for their support, kindness and care for our precious children